FAQ – TaBu

FAQ

FAQ for Tabu: Beads & Jewelry

1. What types of products does Tabu offer?
Tabu specializes in high-quality beads and jewelry, including handmade necklaces, bracelets, earrings, and loose beads for DIY jewelry-making projects.

2. Do you ship internationally?
Yes, we ship worldwide! Shipping fees and delivery times vary depending on your location.

3. What materials are your jewelry made from?
Our jewelry is crafted from a variety of materials, including premium beads, stainless steel, gold-plated accents, and hypoallergenic components.

4. How do I care for my Tabu jewelry?
To maintain the beauty of your jewelry:

  • Avoid direct contact with water, perfumes, and chemicals.
  • Store your pieces in a dry place, preferably in the pouch provided.

5. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure online payment methods.

6. How long does shipping take?
Shipping times vary:

  • Domestic: 3-7 business days
  • International: 7-21 business days
    Please check our shipping policy for more details.

7. What is your return policy?
We accept returns within 14 days of delivery for unused and unworn items in their original packaging. Custom-made pieces are non-returnable. For more details, visit our Return Policy page.

8. Can I request custom designs?
Yes! We offer custom jewelry services. Contact us via email or through our custom design form to discuss your vision.

9. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email to monitor its journey.

10. How can I contact Tabu for assistance?
You can reach us at [insert contact email] or through our website’s contact form. We’re here to help!

11. Do you offer discounts or promotions?
Yes, we regularly run promotions and offer discounts. Sign up for our newsletter or follow us on social media to stay updated.

12. Are your products environmentally friendly?
We strive to minimize our environmental impact by using sustainable materials and eco-friendly packaging wherever possible.

Let us know if you’d like to include any other specific details

Customer service

We offer professional after-sales service Monday to Friday from 8:00 AM to 6:00 PM.

Secure payment

We use the latest most secure technologies

Home delivery

Your item will be deliver within 48h

guarantee on product

We offer a guarantee on all our products