Tabu - Return and Refund Policy

1. Returns

At Tabu, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions:

• Items must be returned within 14 days of receiving your order.
• Products must be unused, unworn, and in their original packaging.
• Customized or personalized jewelry cannot be returned unless there is a defect or error on our part.
• You are responsible for return shipping costs unless the item is defective or incorrect.

To initiate a return, please contact us at [your contact email] with your order number and reason for return.

2. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund:

• If approved, a refund will be processed to your original payment method within 7-10 business days.
• Shipping fees are non-refundable unless the return is due to our mistake or a defective product.
• If your return is rejected (due to damage, wear, or missing packaging), we will notify you, and the item can be shipped back at your expense.

3. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, email us at [your contact email] with photos of the issue.

4. Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made jewelry.
• Items marked as Final Sale.
• Earrings (for hygiene reasons).

5. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will replace or refund the item at no extra cost.

6. Contact Us

For any return or refund inquiries, feel free to contact us at:
📧 [tabuluxu@gmail.com]
📞 [+447441476955]